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Terms of Use

Rhythm of Life — Website and Mobile App Terms of Use

Version 1.0 · Effective date: 17 August 2026 · Last updated: August 2026

Part A: About us and these Terms

1. Who we are and how to contact us

We are RHYTHM OF LIFE LTD, a company registered in England and Wales under company number 17396482, whose registered office is at 14 Lancaster Gardens, Wimbledon, London, England, SW19 5DG. We trade as Rhythm of Life™ (“We”, “Us” or “Rhythm of Life”).

These Terms apply to Your use of app.myrhythmoflife.net and any subdomain of it, and to any mobile applications for iOS and Android, together with all content, programmes, videos, routines, tracking tools and other features made available through them (together, the “Service”).

You can contact us by email at hello@myrhythmoflife.net.

If we need to contact You, we will do so by email or by an in-app message, using the contact details You gave us when You registered. It is Your responsibility to keep those details up to date.

2. These Terms

These are the Terms (the “Service Terms” or “Terms”) on which we make the Service available to You, as the account holder and User of the Service (“You”, “Your” or “User”). They form a legally binding contract between You and us. Please read them carefully and keep a copy.

By ticking the agreement box during registration, or by otherwise accessing or using the Service, You confirm that You accept these Terms and agree to comply with them. If You do not agree, You must not use the Service.

We draw Your particular attention to:

  • clause 4, which explains what the Service is and, importantly, what it is not, and confirms that we make no medical claims of any kind regarding potential benefits of using the Service;
  • clause 5, which recommends that You consult Your GP or suitably qualified health professional before You begin;
  • clause 6, in which You accept the risks inherent in physical activity;
  • clause 18, which concerns products and services supplied by third parties; and
  • clause 19, which sets out the limits of our responsibility to You.

Our Privacy Policy, available at app.myrhythmoflife.net, is incorporated into these Terms by reference. If there is any conflict, these Terms prevail, except in relation to the processing of personal data, where the Privacy Policy prevails.

We may amend these Terms. Clause 21 explains when and how, and what You may do if You do not agree to a change.

3. Who may use the Service

You must be aged 18 or over and resident in the United Kingdom to open an account. By registering, You confirm that You meet those requirements.

You must have the legal capacity to enter into a binding contract. If You are registering or paying on behalf of another person, You confirm that You have that person’s authority to do so, that You have brought these Terms, and in particular clauses 4, 5 and 6, to their attention, that they have sufficient capacity to understand them, and that they are able to understand and follow the safety guidance in the Service. The account holder remains responsible for compliance with these Terms.

Your account is personal to You. You may not share Your login details, and You may not allow anyone else to use Your account. Clause 15 explains the limited licence You receive.

You are responsible for keeping Your password confidential and for all activity carried out under Your account. If You believe Your account has been accessed without Your authority, You must tell us promptly using the contact details in clause 1.

Part B: Health and safety

4. Nature of the Service

The Service provides scheduling and self-tracking tools and may provide suggestions, ideas, pre-recorded and written general exercise information and movement and stretching content. Your weekly planner is selected and configured by You and provided for inspiration, motivation and general wellbeing purposes only.

We make no claim, representation, warranty, promise or guarantee of any kind, whether express or implied, that the Service, or any programme, routine, exercise, video, article, reminder, score, chart or other content or feature within it, will:

  • prevent, diagnose, monitor, predict, treat, alleviate, cure, manage or compensate for any disease, illness, injury, disability, condition, symptom or impairment;
  • produce, contribute to or support any medical, clinical, therapeutic, rehabilitative or diagnostic benefit, outcome or improvement;
  • improve, maintain, restore, slow the decline of or otherwise affect Your strength, mobility, flexibility, balance, stamina, cardiovascular or respiratory function, blood pressure, blood glucose, bone density, joint function, posture, weight, body composition, sleep, mood, memory or cognitive function, or any other measure of Your health or physical condition;
  • reduce, manage or eliminate Your risk of falling, of injury, or of any other adverse health event; or
  • be appropriate, suitable or safe for You personally, having regard to Your own health, medical history, medication, fitness or circumstances.

Where any User experiences a change in their health, fitness or wellbeing while using the Service, that outcome is not promised, not typical and not guaranteed. Individual results vary and depend on factors outside our knowledge and control.

The Service is not intended by us to be used for any medical purpose or to be a medical device within the meaning of the Medical Devices Regulations 2002 or any successor legislation. It has not been assessed, approved, certified or registered by the Medicines and Healthcare products Regulatory Agency or any other regulator, and it does not bear a UKCA or CE marking. If we ever offer a feature that is a medical device, we will identify it clearly as such and it will be marked accordingly.

Nothing in the Service is, or is intended to be, medical, clinical, physiotherapy, occupational therapy, nursing, podiatry, dietary, nutritional, psychological or pharmaceutical advice, assessment, prescription, diagnosis or treatment. The content is general in nature. It is not tailored to You. It takes no account of Your medical history, and it is not a substitute for, and must never be used in place of, advice from Your GP or another suitably qualified healthcare professional who has examined You.

We are not Your healthcare provider, and no professional relationship arises. Your use of the Service does not create any professional or care relationship between You and Us or between You and any presenter, instructor or contributor featured in the Service.

Where the Service recommends, filters or sequences content by reference to information You have provided, it does so automatically and generically; that is not a clinical or professional judgement about You.

The Service does not provide emergency response or monitoring services. It does not detect falls, illness or distress, it will not alert anyone if You become unwell, and it must never be relied upon for that purpose. If You have a medical emergency, stop using the Service and call 999 immediately. For urgent but non-emergency advice, call NHS 111.

Any presenter or instructor appearing in the Service holds the qualifications stated on their profile, if applicable. They appear in a general instructional capacity only, and are not acting as Your clinician or providing advice to You personally.

5. You should consult Your doctor before You begin

We strongly recommend that You consult with Your GP or another suitably qualified healthcare professional before You begin, resume or significantly increase any exercise programme available through the Service, and You must follow their advice in preference to anything contained in the Service.

It is essential that You obtain that clearance, and that You tell Your GP or healthcare professional exactly what the Service involves, if any of the following applies to You:

  • You have been largely inactive, or have not exercised regularly, for the past six (6) months or longer;
  • You have, or have had, heart disease, angina, chest pain, a heart attack, heart surgery, an irregular or racing heartbeat, a pacemaker or implanted device, a stroke or transient ischaemic attack, high or low blood pressure, or a circulatory condition;
  • You have a respiratory condition such as asthma, or You become breathless on light exertion;
  • You have diabetes, or any condition affecting blood sugar control;
  • You have osteoporosis or any bone, joint, muscle or soft-tissue condition that could be aggravated by exercise;
  • You have had a fall in the past twelve (12) months, or You experience dizziness, light-headedness, vertigo, unsteadiness or problems with balance;
  • You have a neurological condition such as Parkinson’s disease, multiple sclerosis, epilepsy or peripheral neuropathy, or any cognitive impairment or dementia;
  • You have cancer, or are receiving or recovering from treatment for it;
  • You have had surgery, a fracture or a significant injury in the past twelve (12) months, or You are undergoing physiotherapy or rehabilitation;
  • You have a visual or hearing impairment that affects Your balance or Your ability to follow instructions safely;
  • You are pregnant, have recently given birth, or have any gynaecological or pelvic-floor condition;
  • You take any medication that may affect Your heart rate, blood pressure, balance, alertness, coordination or blood sugar; or
  • You have any other condition, symptom, injury or concern that might make exercise unsafe for You, or You are unsure for any reason.

By starting any exercise available through the Service, You confirm that You have either obtained the clearance described above if necessary, or that You have made an informed decision not to seek it and accept responsibility for that decision.

Your health may change. You must consult Your healthcare professional again, and stop using the Service in the meantime, if You develop any new condition or symptom, if Your medication changes, or if You are advised to restrict Your activity.

Stop exercising at once and seek urgent medical attention, calling 999 where the symptom is severe or sudden, if at any time You experience: chest pain, pressure, tightness or discomfort; pain spreading to Your arm, neck, jaw or back; severe or unusual breathlessness; dizziness, faintness or loss of balance; an irregular, racing or pounding heartbeat; sudden severe headache; confusion, slurred speech, or sudden weakness or numbness; sudden visual disturbance; nausea or cold sweating; or joint, muscle or back pain beyond mild, temporary discomfort.

Before each session You should: clear a space free of rugs, cables, furniture and other trip hazards; if suitable, have a stable surface within reach for support; wear suitable footwear and clothing; have water available; keep a telephone within reach; and ensure that the room is well lit and at a comfortable temperature.

If You are at risk of falling, or have been advised that You are, we strongly recommend that You exercise only when another adult is present or can be summoned quickly, and that You tell someone when You are about to begin.

We suggest that You omit any exercise that does not feel safe or comfortable for You.

6. Your acknowledgements and acceptance of risk

You acknowledge that physical activity carries inherent risks, including the risk of muscle and joint strain, falls, fractures, aggravation of an existing condition and, though rare, serious injury or a serious adverse health event. Those risks cannot be eliminated.

You confirm that You use the Service voluntarily and at Your own risk, and that You accept those inherent risks.

You are responsible for deciding whether any particular exercise is appropriate for You, and for Your choice of exercise, intensity, duration, technique, equipment, footwear and surroundings. You must not attempt any exercise that You have been advised against, or that You believe may be beyond Your current ability.

The confirmations in this clause 6 are given by You as statements about Your own conduct and intentions. Nothing in this clause 6, or anywhere else in these Terms, excludes or limits our liability for death or personal injury caused by our negligence, or for anything else for which liability cannot lawfully be excluded or limited. See clause 19.

Part C: Subscriptions, payment, cancellation and renewal

7. Subscription plans

We offer subscription plans as presented to You when registering to use the Service. Subscriptions are based on Your selection of a plan and confirmation. For Your initial subscription, You will never be charged automatically without giving explicit prior consent at checkout.

We will confirm Your subscription by sending You an email confirming that Your subscription is active. If we are unable to accept Your order, for example because payment is declined, because of an error in the price or description, or because You do not meet the requirements in clause 3, we will tell You and will not charge You.

Before You become bound we will also give You the full pre-contract information required by law.

Where You place Your order by electronic means, we will ensure that You explicitly acknowledge that placing the order carries an obligation to pay, and that any button or similar function You use to place it is labelled unambiguously to that effect.

We will send You confirmation of the contract, including these Terms and the cancellation information in clause 10, by email within a reasonable time and no later than the time the Service is first made available to You.

8. Free trial

We may offer You a free trial of the Service, or access to a beta or discounted version of it, for a period we tell You about before the trial begins. Trials are limited to one per person, household and payment method, and are available only to new customers unless we say otherwise.

A free trial, or any discounted introductory period, is a concessionary period. Where the contract includes a concessionary period, we will send You a reminder notice in respect of the first payment for which You become liable at the end of it, and a renewal cooling-off period will apply under clause 10 when the contract renews.

We may ask for Your payment details when the trial begins, but we will not take any payment during the trial period. The reminder notice will tell You the date the trial ends, the amount we will charge, the date of that charge and how to cancel, and will include a direct link to cancel.

You may cancel at any time during the trial, without giving a reason and without charge, using the method in clause 12. If You cancel during the trial You will retain access until the trial period ends.

9. Price and payment

Prices are shown in pounds sterling and include VAT at the applicable rate. If the rate of VAT changes between Your order date and the date we supply the Service, we will adjust the VAT You pay unless You have already paid in full.

By subscribing You authorise us, and our payment provider, to take recurring payments from Your chosen payment method on each billing date until You cancel. You must keep Your payment details current.

We take payment in advance for each billing period. Your billing date is the date on which Your paid subscription began. Where a billing date does not exist in a given month, we will take payment on the last day of that month.

If a payment fails, we will notify You and may re-attempt it up to three (3) times within thirty (30) days. If payment remains outstanding after thirty (30) days we may suspend Your access under clause 14. We will always tell You before we do so. We do not charge any fee for paying by consumer debit or credit card.

We will give You at least thirty (30) days’ written notice of any change in our subscription prices, which will take effect only from Your next renewal date. You may cancel before the increase takes effect, in which case You will not pay the increased price. We will never increase the price of a period You have already paid for.

If You subscribe through the Apple App Store or Google Play, Your subscription is billed by that store and its Terms and refund policies also apply. In that case You must manage and cancel Your subscription through Your account with that store; we cannot cancel it for You, although we will help You find the right setting. Your statutory rights against us are unaffected.

10. Your right to change Your mind (cancellation within 14 days)

Because You are a consumer buying at a distance, You have a legal right to cancel this contract within 14 days without giving any reason, unless this right is lost by immediate service delivery where permitted by law.

The cancellation period ends 14 days after the day on which the contract was concluded (that is, the day after we send the confirmation described in clause 7).

To exercise the right, You must tell us clearly that You have decided to cancel, before the period expires. You may do so by emailing hello@myrhythmoflife.net or using the in-app cancellation function. The deadline is met if You send Your communication before the cancellation period expires.

If You cancel under this clause 10, we will refund payments received from You without undue delay and in any event within 14 days of the day on which we are informed of Your decision. We will refund any complete months outstanding for an annual subscription. We will make the refund using the same means of payment You used, unless You agree otherwise, and You will not incur any fee as a result.

You may also cancel, without giving a reason, during a renewal cooling-off period of 14 days beginning on the day after the day on which a relevant renewal of the contract occurs. A renewal cooling-off period applies:

  • on the first renewal payment for which You become liable after a concessionary period ends; or
  • on any renewal where the next renewal payment would not fall due within 12 months, for example on the renewal of an annual subscription, or where the contract continues without any further payment falling due.

On the first day of each renewal cooling-off period, or as soon as reasonably practicable after that day, we will give You a cooling-off notice, separately from any other information. It will set out that the contract is continuing; that You have a right to cancel during that period; when the period begins and ends; how You may exercise the right; any circumstances in which You may lose it; and the consequences of exercising it, including any refund You may be entitled to and any reason a refund might be reduced.

No penalty or charge of any kind will be imposed on You for cancelling during the initial cooling-off period or any renewal cooling-off period. Where You cancel during a cooling-off period You will receive a full refund if supply has not begun, and a refund proportionate to the part of the subscription period that remains if it has.

You acknowledge that we will make the Service available to You immediately.

This right to change Your mind applies in addition to, and does not affect, Your other legal rights, in particular those in clause 13 if something is wrong with the Service, and Your right to cancel at any time under clause 12.

11. Automatic renewal and reminders

Unless You cancel, Your subscription will renew automatically at the end of each subscription period, for a further period of the same length, at the price then in force. We will take payment on the renewal date using Your stored payment method.

We will send You a reminder notice in respect of each renewal payment for which one is required, as follows:

  • where the contract does not include a concessionary period, in respect of each renewal payment relating to the end of a relevant six-month period. The first such period begins the day after the day the contract was entered into, and each subsequent period begins the day after the day on which You last became liable for a renewal payment for which a reminder notice was required; and
  • where the contract does include a concessionary period, in respect of the first renewal payment for which You become liable, and then in respect of each subsequent renewal payment relating to the end of a relevant six-month period.

Each reminder notice will be given in writing on a durable medium and its purpose will be immediately apparent to You. The required information will be presented all together and more prominently than any other information given to You at the same time. It will tell You: that the contract will renew and a further payment will become due unless You bring it to an end; the amount of that payment and the date it will be taken; the payment method it will be taken from; the last cancellation date; how to bring the contract to an end, including a direct link to the cancellation screen; and, where applicable, that a renewal cooling-off period will apply.

We will send each reminder notice within the period we specified in the key pre-contract information under clause 7, which will be a reasonable period in advance of the last cancellation date so that You have a genuine opportunity to decide and to act. Where a renewal payment relates to a period of more than 12 months, or where the contract continues without a further payment falling due, we will send You an additional, earlier reminder notice.

12. Cancelling Your subscription at any other time

Separately from clause 10, You may cancel Your subscription at any time, without penalty and without having to give a reason.

To cancel, use whichever of the following You prefer: online, or by email to hello@myrhythmoflife.net.

We will provide arrangements that enable You to bring this contract to an end in a way which is straightforward, without having to take any steps which are not reasonably necessary for that purpose, and which You can complete in a single communication. Because You can subscribe online, You can also bring the contract to an end online, and we will display the instructions for doing so where You are likely to find them. We will not require You to telephone us, to speak to a retention team, to give a reason, or to complete a survey. A clear statement by You that You are bringing the contract to an end is effective when You give it, however it is worded.

We will acknowledge Your cancellation by email within five (5) business days, confirming the date on which Your access ends and that no further payments will be taken.

Unless clause 10, 13, 14 or 21 applies, cancellation takes effect at the end of the period You have already paid for. You keep full access until that date, we will not take any further payment, and we do not refund any part of a period You have already paid for.

We do not charge any cancellation, administration or exit fee.

When Your subscription ends You will lose access to paid content. You may download or export Your activity history at any time before that date. We will keep or delete Your personal data in accordance with our Privacy Policy, and You may ask us to delete Your account entirely at any time.

Our compliance with the duties in clauses 7, 11 and 12 is a term implied into this contract. If we breach any of those implied Terms, other than the duty to give the full pre-contract information, You have the right to cancel this contract, exercisable at any time by notifying us by a clear statement. The contract is cancelled from the time You give that notification, no penalty or charge will be imposed on You, and Your liability for payments already arisen is extinguished to the extent provided by law, so You may be entitled to a refund.

13. If something is wrong with the Service

We must supply the Service to You in accordance with the Consumer Rights Act 2015. In summary, digital content must be of satisfactory quality, fit for any particular purpose You made known to us, and as described by us; and any service element must be carried out with reasonable care and skill and within a reasonable time.

If digital content we supply is faulty, You are entitled to ask us to repair or replace it and, if that is impossible or we do not do it within a reasonable time and without significant inconvenience to You, to a price reduction, which may be a full refund. If a service element is not carried out with reasonable care and skill, You are entitled to ask us to perform it again or, where that is impossible or not done within a reasonable time, to a price reduction.

This clause 13 is a summary of some of Your legal rights. It does not limit them.

14. Changes to the Service, suspension and termination by us

We may make minor changes to the Service to reflect changes in law or regulatory requirements, and to implement technical adjustments and improvements. These changes will not materially affect Your use of it.

We may make more significant changes to the Service. If we do, we will notify You at least thirty (30) days in advance and You may then cancel and receive a refund of any sums paid in advance for the part of the subscription period You will not receive.

We may withdraw the Service altogether. We will give You at least thirty (30) days’ notice and refund any sums paid in advance for the period after withdrawal.

We may end the contract, or suspend Your access, if You materially breach these Terms, for example by sharing Your account, by using the Service commercially in breach of clause 15, or by conduct that is abusive towards our staff or other Users. Where it is practicable and appropriate to do so we will warn You first and give You an opportunity to put things right, and we will always tell You why. If we end the contract for this reason we will refund sums paid in advance for the unused period, unless the breach is such that a refund would not be appropriate.

We may suspend access temporarily to deal with technical problems, to make updates, or where payment is outstanding under clause 9. We will give notice where we reasonably can, and if suspension lasts longer than seven (7) days we will make a proportionate adjustment to Your next payment.

Part D: Using the Service

15. Your licence, and acceptable use

We grant You a personal, non-exclusive, non-transferable, revocable licence to access and use the Service for Your own private, non-commercial purposes, for as long as Your subscription is active.

You must not:

  • share Your account, password or access with anyone else, or allow anyone else to use Your subscription;
  • copy, download (except where we offer a download feature), reproduce, publish, broadcast, stream, screen-record or otherwise distribute any part of the Service;
  • use the Service, or show or broadcast its content, in any class, group session, gym, studio, care home, sheltered housing scheme, day centre, hospital, clinic or other institutional or professional setting, or to deliver services to Your own customers, without a separate written commercial licence from us;
  • modify, adapt, translate, reverse engineer, decompile or disassemble any part of the Service, or attempt to derive its source code, except to the extent that the law permits;
  • remove, obscure or alter any copyright, trade mark or other proprietary notice;
  • introduce any virus, malware or other harmful material, attempt to gain unauthorised access to the Service or its infrastructure, or interfere with its security, integrity or performance;
  • use any automated system to access, scrape or extract data from the Service; or
  • use the Service for any unlawful purpose, or in any way that could harm us, our staff, our contributors or other Users.

If You breach this clause 15 we may act under clause 14, and we reserve all other rights available to us.

16. Intellectual property, and content You provide

All intellectual property rights in the Service, including the software, content, videos, text, images, audio, designs, databases, trade marks and brand elements, belong to us or our licensors. Nothing in these Terms transfers any of those rights to You.

You keep ownership of any content You submit, such as activity logs, notes, photographs, reviews or messages (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce and process Your Content solely so far as necessary to provide the Service to You and in accordance with our Privacy Policy.

Where the Service includes community or review features, Your Content must be accurate, lawful and civil. It must not be defamatory, obscene, discriminatory, threatening or harassing, must not infringe anyone’s rights, and must not offer medical advice or make health claims to other Users. We may remove content that breaches this clause.

If You send us suggestions or feedback, we may use them without restriction and without any obligation to You.

The Service may link to, or integrate with, third-party websites, applications and devices. We do not control them, we do not endorse them, and we are not responsible for their content, accuracy or availability. Your use of them is governed by their own Terms.

17. Technical requirements and availability

To use the Service You need a device of minimum specifications as specified in the applicable App Store, and a reliable internet connection. You are responsible for Your device, Your connection and any data charges.

We will use reasonable care and skill to keep the Service available, but we do not guarantee that it will be available uninterrupted or free of error. Availability may be affected by maintenance, updates, third-party failures and events outside our reasonable control.

Nothing in this clause 17 affects Your rights under clause 13.

18. Products and services supplied by third parties

We may make available, promote, recommend, link to, host advertising for, or otherwise offer through the Service products and services that are supplied by other organisations, for example in-person or online classes, physiotherapy or personal training services (“Third-Party Offerings”). Their own terms, privacy policy and cancellation and refund arrangements will apply, and You should read them before You commit. We are not a party to that contract and we are not acting as the third party’s agent.

Nothing offered, promoted or made available through the Service is offered by us as a medical device, a medicine, a medical treatment, a diagnostic tool, a therapy or a healthcare service. The disclaimers in clause 4 apply equally to Third-Party Offerings. In particular, we make no claim, representation or warranty that any Third-Party Offering will prevent, diagnose, treat, alleviate or cure anything, or will produce any medical, clinical, therapeutic or health benefit or improvement.

Where a third party makes a claim about its own product or service, that claim is made by the third party alone. It is not made, adopted, endorsed, approved or verified by us, and the fact that the product or service appears within the Service is not our confirmation that the claim is accurate, substantiated or lawful.

We do not select, test, inspect, verify, assess, supervise or monitor Third-Party Offerings. We do not check whether any of them is safe or suitable for You, whether the supplier holds any qualification, registration, licence, insurance or regulatory approval, or whether any product carries the marking or authorisation it requires. Their availability through the Service is not a recommendation, endorsement, certification or warranty by us.

Before using any Third-Party Offering that involves physical activity, equipment, a change to Your diet, or anything You will take, ingest or apply, You must consult Your GP or another suitably qualified healthcare professional in accordance with clause 5. This is especially important for food supplements and for anything that might interact with medication You are taking.

Where a Third-Party Offering is itself a regulated product or service, such as a medical device, a medicine, a food supplement, a health service, or insurance or other financial services, responsibility for complying with the applicable regulatory requirements rests with the third party. Any complaint, warranty claim, refund request or cancellation must be made to that third party under its own terms.

Subject always to clause 19, we are not responsible or liable to You for:

  • any Third-Party Offering itself, or its quality, safety, suitability, fitness for purpose, description, availability, performance or regulatory status;
  • any act, omission, error, delay, misrepresentation, insolvency or breach of contract on the part of a third-party supplier;
  • any claim, statement, advice, instruction or recommendation made by a third party, whether within the Service or elsewhere;
  • any loss, injury, illness, aggravation of a condition, adverse reaction or damage arising from Your purchase or use of, or reliance on, a Third-Party Offering; or
  • the content, accuracy, security or availability of any third-party website, application or device.

Your remedy in respect of a Third-Party Offering lies against the third party who supplied it.

Nothing in this clause 18 affects: any right You have against the third party; any right You have against us in respect of the Service itself; or our liability in any case where the law does not permit it to be excluded or limited.

Part E: Liability, data and general terms

19. Our responsibility for loss or damage

If we fail to comply with these Terms, we are responsible for loss or damage You suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill. Loss or damage is foreseeable if it is obvious that it will happen, or if at the time the contract was made both we and You knew it might happen.

We do not in any way exclude or limit our liability to You where it would be unlawful to do so. This includes liability for:

  • death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors;
  • fraud or fraudulent misrepresentation;
  • breach of the Terms implied by the Consumer Rights Act 2015 concerning the quality, fitness, description and lawful supply of digital content, requisite pre-contract information, and the requirement to perform services with reasonable care and skill; and
  • defective products within the meaning of the Consumer Protection Act 1987.

Subject always to the above, we are not responsible for:

  • injury, illness or pain suffered by any user of the app under any circumstances, provided in all cases that such harm is not caused by our negligence;
  • any loss arising because You relied on the Service in place of advice from a healthcare professional;
  • any outcome, or absence of outcome, in Your health or fitness, given that no such outcome is promised (clause 4);
  • anything falling within clause 18 (products and services supplied by third parties); or
  • business losses. We supply the Service for domestic and private use only, and if You use it for any commercial or business purpose we will have no liability to You for loss of profit, loss of business, business interruption or loss of business opportunity.

Subject always to the above, our total liability to You for all claims arising under or in connection with these Terms in any 12-month period is limited to the greater of (i) the total amount You paid us in that period and (ii) £1,000.

Nothing in these Terms affects Your statutory rights as a consumer.

20. Privacy, and Your health information

We process Your personal data in accordance with our Privacy Policy, which explains what we collect, why, how long we keep it, and the rights You have.

We do not intend to process additional information beyond what is required to create Your account and process payment.

21. Changes to these Terms

We may amend these Terms from time to time, for example to reflect changes in law, in regulatory requirements, in the Service, or in our commercial arrangements.

We will give You at least 30 days’ notice by email, and by a notice within the Service, of any change that materially affects Your rights or obligations. The notice will explain what is changing and when it takes effect.

If You do not accept a change, You may cancel before it takes effect and we will refund any sums You have paid in advance for the part of the subscription period You will not receive. If You continue to use the Service after the change takes effect, the amended Terms will apply.

Minor changes that do not materially affect You, for example correcting a typographical error, updating a contact detail, or a change required immediately by law, may take effect without advance notice. We will tell You when we make them.

We will keep previous versions of these Terms available on our website, and will tell You the date of the version that applies to You.

22. Accessibility

We aim to meet the Web Content Accessibility Guidelines 2.2 at Level AA across the Service.

If You have a disability and need a reasonable adjustment in order to use the Service or to contact us, please tell us and we will do what we reasonably can to help.

23. Complaints and disputes

If You are unhappy with any aspect of the Service, please tell us first at hello@myrhythmoflife.net. We will acknowledge Your complaint within thirty (30) days.

We are not a member of, and are not required to use, any alternative dispute resolution or ombudsman scheme, so there is no out-of-court complaint or redress mechanism to which we are subject. If we cannot resolve Your complaint between us, You can get free, impartial advice from Citizens Advice at www.citizensadvice.org.uk or on 0808 223 1133. Nothing in this clause affects Your right to bring court proceedings.

24. Other important Terms

We may transfer our rights and obligations under these Terms to another organisation. We will tell You in writing if we do, and we will ensure that the transfer does not affect Your rights. If You do not wish to continue, You may cancel and we will refund sums paid in advance for the unexpired period. You may transfer Your rights only with our written agreement.

This contract is between You and us. No other person has any right to enforce any of its Terms.

Each of these clauses operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining clauses will remain in full force.

If we delay in enforcing any of these Terms, or do not insist that You perform an obligation, that will not prevent us from doing so later.

Notices to us must be sent to the email in clause 1. Notices to You will be sent to the email address on Your account and are treated as received when sent, unless we receive a delivery failure.

These Terms are governed by the law of England and Wales, and You may bring proceedings in the courts of England and Wales. If You live in Scotland You may also bring proceedings in the Scottish courts, and if You live in Northern Ireland You may also bring proceedings in the Northern Irish courts. Nothing in these Terms deprives You of the protection of any mandatory consumer law of the part of the United Kingdom in which You live.